At prk97, your privacy is not an afterthought — it is a foundational part of how we operate. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how it is used, and the rights you hold over your own information. Please take a few minutes to read it carefully.
Six principles that define how prk97 handles your personal data — before you read the full policy
prk97 never sells, rents, or trades your personal information to advertisers or unrelated third parties. Your data is used exclusively to operate your Account, process payments, and keep the Platform secure — nothing else.
All data transmitted between your device and the prk97 platform is encrypted using 256-bit SSL/TLS. Passwords are stored using bcrypt hashing — never in plain text. Sensitive fields in our database are encrypted at rest.
prk97 gives you the right to access, correct, download, or delete your personal data at any time. Submit a data request through your Account dashboard or by emailing our support team, and we will respond within 24 hours.
Your JazzCash and EasyPaisa transaction data is processed locally in PKR. We share only the minimum necessary data with payment processors — your full CNIC and financial details are never passed to game providers or marketing systems.
prk97 only sends promotional emails and SMS messages if you have explicitly opted in. You can withdraw marketing consent at any time from your Account settings. Opting out does not affect your ability to use the Platform.
This Privacy Policy is written in plain, readable English — not buried in impenetrable legal jargon. We update it whenever our data practices change, and we notify you by email of any material updates before they take effect.
prk97 is an internationally licensed online casino and sports betting platform built specifically for Pakistani players. References to "prk97," "we," "us," or "our" in this Privacy Policy refer to the prk97 platform and its licensed operating entity. We operate the website accessible at prk97.net and all associated gaming services, including cricket betting, live casino, slots, Super Bingo, and Ludo Quick.
As the operator of the prk97 Platform, we act as the data controller for all personal information collected from registered players and website visitors. If you have any questions about how we handle your data, our dedicated support team is available around the clock at [email protected].
Scope: This Privacy Policy applies to all personal data collected through the prk97 website, mobile platform, customer support channels, and any other touchpoint through which you interact with prk97. It does not apply to third-party websites or services that may be linked from our Platform.
prk97 collects personal data in the following categories, depending on how you interact with the Platform:
When you create a prk97 Account, we collect the information you provide during the registration process, including:
To comply with our licensing obligations and to process withdrawals, we collect:
When you make deposits or withdrawals, we record transaction details including amounts, timestamps, payment method identifiers, and transaction reference numbers. We do not store full bank account numbers or mobile wallet PINs.
We maintain records of your betting and gaming history on the Platform, including wager amounts, game titles, outcomes, and session durations. This data is used for account management, dispute resolution, and responsible gaming monitoring.
When you access the prk97 Platform, our servers automatically collect certain technical information, including:
If you contact prk97 via live chat, email, or any other support channel, we retain a record of that correspondence including your messages, any attachments, and our responses. This data is used for support resolution, training, and quality assurance purposes.
Minimum data principle: prk97 only collects data that is genuinely necessary for the purposes described in this policy. We do not ask for data we do not need, and we periodically review our data collection practices to ensure ongoing necessity.
You may provide additional information voluntarily, for example when completing a responsible gaming self-assessment questionnaire, responding to a player survey, or when providing additional documentation during an enhanced KYC review. Such data is used solely for the purpose for which it was collected.
The following table summarises the primary purposes for which prk97 processes your personal data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data, device data | Contract performance |
| Identity verification (KYC) | KYC documents, CNIC, selfie | Legal obligation |
| Payment processing | Financial transaction data | Contract performance |
| Fraud prevention & security | Device data, IP, gaming history | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Marketing communications | Email, mobile number | Consent (opt-in only) |
| Platform analytics & improvement | Technical data, usage patterns | Legitimate interest |
| Regulatory reporting | Transaction data, KYC data | Legal obligation |
We do not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without human review. Where profiling is used — for example, to personalise game recommendations or flag responsible gaming concerns — a human review process is available upon request.
prk97 processes your personal data only where we have a lawful basis to do so. The four legal bases we rely on are:
Withdrawing consent: Where we process your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of marketing consent does not affect your account access or gaming services.
prk97 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
To process deposits and withdrawals in PKR, we share necessary transaction data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. We share only the data required to complete the transaction — typically your registered mobile number or bank account identifier and the transaction amount.
KYC document review is performed by an accredited identity verification partner. Your CNIC and selfie photograph are transmitted to this provider via encrypted connection for the sole purpose of identity matching. This provider is contractually prohibited from using your data for any other purpose.
Some games on the prk97 Platform are provided by third-party game studios. These providers may receive anonymised session data necessary to operate the game (e.g., bet amount, game outcome) but do not receive your personal identity details, contact information, or payment data.
We may be required to disclose your data to our licensing authority, financial intelligence units, or law enforcement agencies where required by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of prk97's business assets, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer, and the acquiring entity will be bound by terms no less protective than this Privacy Policy.
Data Processing Agreements: All third parties with whom prk97 shares personal data are required to enter into Data Processing Agreements that mandate appropriate technical and organisational security measures and restrict the use of your data to the specified purpose only.
prk97 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and improve your experience. Below is a summary of the cookie categories we use:
You can manage your cookie preferences through your browser settings at any time. Disabling functional or analytics cookies will not prevent you from accessing the Platform but may affect certain personalisation features.
prk97 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply:
At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of your identity.
prk97 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:
Security incident notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, prk97 will notify affected players without undue delay and in accordance with the timelines required by our licensing authority.
As a prk97 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] or through your Account dashboard:
We will respond to all verified data rights requests within 24 hours. In complex cases, a full response may take up to 30 days, but we will acknowledge your request and provide an estimated completion date promptly.
The prk97 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21 years of age, we will immediately delete that data and close the associated account.
prk97 employs age verification controls at the point of registration and reserves the right to request documentary proof of age at any time. If you believe a minor has registered for a prk97 account, please contact us immediately at [email protected] so that we can take prompt action.
Parental controls: We strongly encourage parents and guardians to use internet filtering software to prevent minors from accessing gambling platforms. prk97 actively supports responsible gaming and the protection of minors across Pakistan.
prk97 is operated under an international gaming licence, and some of our service providers — including our identity verification partner and certain game content providers — may be located outside Pakistan. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, including:
We do not transfer your financial data, CNIC documents, or payment method details to any entity outside of the specific licensed providers required to process those categories of data.
prk97 will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receiving such communications during registration or subsequently through your Account settings.
If you have opted in, we may send you information about new games, deposit bonuses, cricket betting promotions for PSL and international fixtures, seasonal offers, and platform news. We aim to make all marketing communications relevant and genuinely useful.
You can withdraw your marketing consent at any time by:
Opt-out requests are processed within 24 hours. You may continue to receive transactional communications (e.g., deposit confirmations, withdrawal notifications, account security alerts) regardless of your marketing preference, as these are necessary for the operation of your account.
prk97 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements. The "Effective Date" at the top of this document will be updated whenever a new version is published.
Where changes are material — meaning they significantly affect how we use your data or your rights under this policy — we will provide advance notice by posting a prominent notice on the Platform and sending an email notification to your registered address at least 14 days before the changes take effect. For minor or administrative amendments, we may update the policy without advance notice.
Your continued use of the prk97 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the revised policy, you should close your account before the effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way prk97 handles your personal data, please contact our Data Protection team. We take all privacy enquiries seriously and will respond promptly.
Data rights requests: To exercise your rights of access, erasure, portability, or objection, email [email protected] with "Data Rights Request" in the subject line and your registered account email address. We will verify your identity before processing any request.
Join thousands of Pakistani players who trust prk97 for cricket betting, live casino, slots, and more — all in PKR, with JazzCash and EasyPaisa support. Your privacy is protected every step of the way. Must be 21 or older to register.